Track Order
Your tracking link is emailed to you as soon as your order ships. You can also open the order status page from the link in your order confirmation email to see the latest status.
Good to know
- Your tracking number is emailed when your order ships, usually 1–3 business days after you order. Personalized items may take a little longer to be made.
- Tracking can take 24–48 hours to show its first update.
- Some orders ship in more than one package, each with its own tracking.
- "Delivered" but can't find it? Check with neighbors and your mailroom, wait 24 hours (carriers sometimes mark packages early), then contact us through our contact form.
- No tracking update for 7 business days? Contact us through our contact form with your order number and we'll look into it.
🎄 Christmas orders: order items that ship from a US warehouse by December 12, 2026 for estimated delivery by December 24. Christmas delivery can't be guaranteed for the personalized dog harness, which ships internationally (order it by November 28, 2026 for the best chance).