Warranty
90-Day Limited Warranty
The Wireless Stainless Steel Cat Water Fountain and the 4-in-1 Cordless Pet Grooming Kit come with a 90-day limited warranty against manufacturing defects, starting on the delivery date. Other products are covered by our Refund & Return Policy for items that arrive damaged, defective, or wrong.
What's covered
- Defects in materials or workmanship under normal use
- Items that stop working as described within the warranty period, when used according to the instructions
What's not covered
- Normal wear and tear, including blades and filters
- Damage from accidents, misuse, drops, submerging the device in water, or unauthorized repairs or modifications
- Cosmetic damage that doesn't affect function
- Lost or stolen items
- Products bought from other sellers
How to make a claim
- Contact us through our contact form with your order number, a short description of the problem, and a photo or short video.
- We'll reply within 1–2 business days.
- If the claim is approved, we'll send a replacement or, if one isn't available, a refund. You won't need to pay shipping for the replacement.
This warranty is in addition to your rights under applicable law and doesn't limit them.